Terms of Service

Last updated: April 2026

1. Overview

3DPrintMyFile provides a custom 3D printing service, manufacturing physical parts based on files supplied by customers.

By placing an order, you agree to these Terms of Service.

2. Nature of Service

We provide a manufacturing service only. We print files as supplied and do not provide design validation or verification.

We do not review files for:

  • Accuracy
  • Manufacturability
  • Functionality
  • Legal compliance

You are solely responsible for ensuring your file is suitable for 3D printing.

3. Customer Responsibility

By submitting a file and placing an order, you confirm that:

  • You have full legal rights to use and reproduce the file
  • The file does not infringe any intellectual property rights
  • The file does not contain illegal or prohibited content

You agree to indemnify and hold us harmless against any claims arising from your submitted files.

4. Prohibited Items

We do not manufacture:

  • Illegal items
  • Weapons or weapon components
  • Any items that violate applicable laws or regulations

We reserve the right to refuse any order at our discretion.

5. Quotes & Pricing

We use an automated quoting system to generate instant prices.

All quotes are estimates only and may be revised prior to manufacturing if:

  • A pricing error has occurred
  • The file is unsuitable for the quoted process
  • Additional production considerations arise

We reserve the right to cancel or amend orders before production begins.

6. Order Acceptance

A contract is formed only when we begin production of your order.

We reserve the right to refuse or cancel any order prior to this point.

7. Payments

All orders must be paid in full before production begins. Payments are processed securely via Stripe.

8. Manufacturing Outcomes

3D printing is a manufacturing process with inherent variability.

By placing an order, you acknowledge that:

  • Surface finish may include visible layer lines and minor artefacts
  • Small dimensional variations may occur
  • Final results depend entirely on the submitted file

9. File Handling

We do not claim ownership of your files.

Files are used solely for the purpose of:

  • Generating quotes
  • Manufacturing your order

We use MakerCommand to process orders and manage file handling.

For more information, please refer to:

10. Portfolio Use

We may use images or renders of completed prints for portfolio or marketing purposes.

If you do not wish your project to be used in this way, please notify us when placing your order.

11. Limitation of Liability

To the fullest extent permitted by law, 3DPrintMyFile shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, business, or opportunity
  • Issues arising from defects in the submitted file

Our total liability for any claim shall be limited to the amount paid for the order.

Nothing in these terms excludes liability where it cannot be excluded under UK law.

12. Cancellations

Orders may not be cancelled once production has begun.

13. Governing Law

These Terms are governed by the laws of England and Wales.

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